Connection is the best thing you can offer a survivor patient. They don't need you to heal or fix them.
Read moreBuilding a Kinder Present
My clients tell me that when they're working with survivors, it can feel as if they aren't making a difference. They're right and they're not alone. When even seemingly minor issues can be a stressful challenge, what can you do?
Read moreAsking the Right Questions Part I: Space
When you truly want to connect with patients, you must consider the space in which you want the connection to happen. This is especially important to connect with a population that has a harder time with trust, like abuse survivors.
Read moreThe One Thing You Can Do To Get People To Change
Ask any hotline volunteer; empathy can go a long way to helping someone change. You don't need to necessarily solve her problem.
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