Telemarketers will always lose when it comes to engaging and staying with you. Do you know why?
All tagged client retention
I remember being asked in a job interview if I was an abuse survivor and my reply ("yes, like pretty much every other woman in the world, I was raped in college.") was met with such an immediate look of disgust and pity from one of the interviewers, that I will never forget it.
Asking the Right Questions Part I: Space
When you truly want to connect with patients, you must consider the space in which you want the connection to happen. This is especially important to connect with a population that has a harder time with trust, like abuse survivors.