Do you ask “what happened to you?” instead of “what’s wrong with you?” Both questions, unfortunately, still have more in common than they do different.Read More
I am often asked if I would recommend an organization using the ACE Questionnaire. Generally folks are asking because they are interested in screening for trauma in some way. Which is so fabulous! The question is a great one. But here's why using the ACE questionnaire is not a good idea.Read More
Most people are relieved when they aren’t asked many questions on an intake form or by their doctor.
I’m not one of them.Read More
When you truly want to connect with patients, you must consider the space in which you want the connection to happen. This is especially important to connect with a population that has a harder time with trust, like abuse survivors.Read More
Ask any hotline volunteer; empathy can go a long way to helping someone change. You don't need to necessarily solve her problem.Read More