Posts tagged trauma sensitive
How To Do Your Good Work, Better

Imagine you’re in the middle of a conversation. It’s going well. The person in front of you is opening up and it feels like they are starting to trust you. You say “tell me more” or “say more”. Suddenly, it feels like the air has been sucked out of the room.

What happened?

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This Is The Most Effective Way to Deal With Challenging Clients

Challenging clients don't trust you.

It may not be not be personal. Your clients may not trust the system that you represent. (Because you do represent a system or institution, whether you like it or not.) It may be the "healthcare system", for example, that they distrust or any another large, powerful institution. Whatever it is, people act out in challenging ways because they don't feel safe in the "care" that their institution offers.

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3 BIG Reasons Why You Should NOT Use the ACE Questionnaire

I am often asked if I would recommend an organization using the ACE Questionnaire. Generally folks are asking because they are interested in screening for trauma in some way. Which is so fabulous! The question is a great one. But here's why using the ACE questionnaire is not a good idea.

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One Way to Use Your Power To Offer Better Choices

Clients and patients come back when they trust us. They show up (early even!) for appointments when there is trust. They follow recommendations and ask for suggestions, when there is trust. For clients with a trauma history, trust is everything. When you take steps to trauma-sensitize your practice, you are building trust with people who really need it.

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How to Start: Think "Connection" Over "Best"

Sometimes it's hard to know where to start, especially if the person you're dealing with has a lot of complicated needs. The first, best choice is always stepping forward into connection. Because, if we can't build a relationship, how we can ever really help?

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