What's the one thing you can do to get people to change? I'm talking about anyone, of any background, who actually wants to change. (Their desire to change is the starting point, of course.) But after that, what can you do?
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How to Start: Think "Connection" Over "Best"
Sometimes it's hard to know where to start, especially if the person you're dealing with has a lot of complicated needs. The first, best choice is always stepping forward into connection. Because, if we can't build a relationship, how we can ever really help?
