Posts in Best Practices
How To Do Your Good Work, Better

Imagine you’re in the middle of a conversation. It’s going well. The person in front of you is opening up and it feels like they are starting to trust you. You say “tell me more” or “say more”. Suddenly, it feels like the air has been sucked out of the room.

What happened?

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This Is The Most Effective Way to Deal With Challenging Clients

Challenging clients don't trust you.

It may not be not be personal. Your clients may not trust the system that you represent. (Because you do represent a system or institution, whether you like it or not.) It may be the "healthcare system", for example, that they distrust or any another large, powerful institution. Whatever it is, people act out in challenging ways because they don't feel safe in the "care" that their institution offers.

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Behind the Scenes: How Can I Get My Child To Stop Touching Me?!


Question from our community:

"My 3 year old has an obsession with a mole on my arm. It's a raised mole, and he rub his finger around in a circle on it. I'd love to get him to stop because it's slowly driving me insane. But, honestly, I'm getting touched out! I don’t blame him because it seems like a sensory issue but this needs to stop! What can I do?”

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One Way to Use Your Power To Offer Better Choices

Clients and patients come back when they trust us. They show up (early even!) for appointments when there is trust. They follow recommendations and ask for suggestions, when there is trust. For clients with a trauma history, trust is everything. When you take steps to trauma-sensitize your practice, you are building trust with people who really need it.

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